Customer Support Made Simple

Global Information Network, LLC is known for its excellent customer service whether you are on the east coast or the west coast Global will have the support you require. With our 800 number customer support, support email or support directly from your web ordering platform Global has you covered. Work with your own assigned Global account representative they will be familiar with your account and your outstanding orders. Get the personal attention that helps make your job easier.


    "We have been working with Global Information Network, for approximately 4 years. In that time, the service we have received has been exemplary. Global takes tremendous pride in the services they perform. The information received is concise, accurate and delivered in timely fashion. GIN has the highest professional standards and I would not hesitate to recommend Global Information Networks company and services." James P. Industry: Provides services to persons with disabilities, youth with special needs and adults with barriers to employment.

Support And Assistance Any Time In Any Situation

  • Call Support 800-527-0265 press 2For that one on one experience call our 800 number to speak with a knowledgeable Customer Support representative. Monday thru Friday 8:00 am est. to 9:00 pm est.
  • Email or Online Customer Support If you prefer email you may contact Customer Support at our support team prides themselves in responding to email inquiries within 15 minutes or less. You can also contact Customer Support directly from your web ordering site when you have questions about a report or applicant.

International Support

Global Information Network has translators to assist with your international translation needs. Global will also supply your company with international release background check documents that you can add to your international application process.

International Clients

What International Clients are saying

"Global Information Network has taken our international need for international background check reports and streamlined the process.  The previous company we were using made the process harder than it needed to be.  Global Information Networks turnaround time is much faster and the knowledgably customer support staff is excellent.  We run a considerable volume every week without any issues; I recommend them highly."

Frank A.
Industry: Domestic and International bulk transportation.

Why Global Information Network?

What Clients are saying

"We have used Global Information Network to screen our job applicants for over five years. We've been very satisfied with the results. Their ability and willingness to accommodate occasional "expedited delivery" requests has been exceptional."

Jon R.
Industry: Wheelchair and Stretcher Transport.

Get Started

  • GET STARTED print out our User Agreement and if applicable Drug Screen Setup Form (these document can be filled out online then printed, or printed then completed manually). Fax (888-763-7366) the completed User Agreement to GIN. After we receive your completed user agreement your company will be set up in our system and any necessary forms will be emailed to you. If you require assistance please call our customer service department at 800-527-0265.